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Our "Express Lifetime
Warranty" applies to radiators sold in North American
Markets. This Radiator Express warranty is provided for
replacement radiators used in cars, light trucks, vans,
and sport utility vehicles. For information on our other
product warranties click
here. Your RadiatorExpress.com radiator replacement
is warranted against defects in material
and workmanship for as long as the original purchaser
owns the vehicle in which the radiator was originally installed.
This warranty does not include labor of any kind and materials
not furnished by Radiator Express or for any charges for
such labor and materials*.
This warranty does not apply
to radiators that have failed from external corrosion, including
salt air corrosion in coastal areas. This warranty does
not apply if the vehicle in which the radiator was installed
was used in commercial (fleet = 1 yr warranty)), governmental,
off-highway or racing applications*,
or if the radiator installed was used as a component in
another manufacturer's product. If the radiator fails due
to a defect in material or workmanship 30 days or more from
official purchase date, the defective radiator is only valid
for exchange and must be shipped on the customer's accord
to our return center for inspection. All defective exchange
claims within 1 month of purchase will not be liable for
any return shipment charges, unless the defect is denied
due to factors such as the above stated or mentioned in
our warranty
stopper section.
*The
replacement of the radiator shall be the sole and exclusive
remedy to which RadiatorExpress.com is obligated and to
which the original retail purchaser is entitled. RadiatorExpress.com
shall not be liable for any consequential or incidental
damages of any kind resulting from the order or use of its
products. These damages include reimbursement of
the original purchase price, loss of the use of the vehicle,
loss of time or inconvenience, towing charges, rental of
a replacement vehicle and any other special, incidental,
consequential, or punitive damages.
This warranty is limited to
the original purchaser and is not transferable. If the vehicle
is sold, leased, or otherwise transferred the above Express
Lifetime Warranty is void.
*
Radiator Express racing applications come with a 1 year
limited warranty. Please e-mail us for further information
and or the official policy. help@radiatorexpress.com
Our lifetime warranty applies
to our light and medium duty radiator applications. For
information on our gas tank, heater core, and condenser
warranty, click
here. (1 year warranty for condensers, heater cores,
and gas tanks)
Please note that all returns are subject
to inspection and that our lifetime warranty covers manufacturing
defects as described above and in our warranty stopper section.
If Radiator Express has made a mistake on your order, we
will replace it at no additional shipment cost to you.
Also, items returned for reasons other than
defect, damage, and or Radiator Express mistake are subject
to a 20% service and restocking fee. If exchanged for a
different item, the customer will only incur a 10% restock
fee
All return items must be
reported to Radiator Express within 5 days of delivery to
be eligible for return/exchange.
Defective claims over 30 days from purchase
date, are valid for exchange or store credit only.
FOR
EXACT DETAILS ON OUR RETURN AND EXCHANGE POLCY CLICK HERE
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