On-Line Return Form

START A NEW RETURN CASE:

Fill out the fields below to the best of your ability and provide an e-mail address so we can assign you a support agent. Please keep in mind that questions already answered by our FAQ, Terms and Conditions and Warranty Information pages on our web site may NOT be answered. Fields marked with an * are required.

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Important: Make sure to read the Terms and Conditions of Sale to ensure your item meets our return guidelines.

Here's a tip from the Experts!

Allow 48-72 hours for a response as claims are issued and handled on Tuesday and Friday's between 1pm-6pm PST via email ticketing.


NEED A REPLACEMENT FAST??
If your part was damaged in shipping, has begun to leak and is under warranty, or you've just ordered incorrectly - we recommend that you reorder the part online as a brand new sale - it will ship entirely separate from your RMA case.

If you've received a custom part or performance upgrade that you cannot fit, we recommend ordering a stock replacement in its place.

Re-ordering as a new sale will ensure that your replacement arrives quickly, without having to wait for your RMA case to resolve or your returned part to arrive back to us before a re-ship takes place!

Email* :
Full Name Used to Order* :
Order / Invoice #* :
Reason For Return* :
Have you read our FAQ , Warranty Information, & Warranty Stoppers pages? * :
Use this area to provide a description of the problem, condition of product, reason for return. (Cracked?, Leaking Core?, How it may be damaged etc..) :